As urban environments become more complex, the traditional 'one-size-fits-all' approach to water infrastructure billing and investment fails to reflect actual usage or benefit.

This results in commercial tenants cross-subsidizing residential users (or vice versa), delayed maintenance due to contentious budget debates, and opacity that erodes trust between property managers, developers, occupants, and municipalities.

The tension between fairness, transparency, and operational practicality leaves stakeholders dissatisfied and long-term infrastructure underfunded.

Basic sub-metering and manual allocation spreadsheets are often used, but they’re error-prone, easily manipulated, and do not account for shared or variable-load infrastructure.

No standardized, automated platform exists to address the complexity at scale.